Introduction to Collaborative DesignOps using Cubyts
Summary
We will cover some of the key principles and guidelines of collaborative DesignOps and share experiences of setting up design operations using a tech platform. You will know more about how to: Define a design process and convert it into a design roadmap. Share design goals and measure impact. Manage design processes and activities. Get started with curated set of tools, templates and best practices.
Key Insights
-
•
Design functions are rapidly growing but lack operational cohesion, causing scaling difficulties.
-
•
Traditional devops tools are task-centric and don't cater well to design workflows, creating integration challenges.
-
•
Four stakeholder groups in design ops have distinct needs: leaders, Ops managers, product managers, and design producers.
-
•
Design leaders want predictable roadmaps and strong team health metrics to manage delivery.
-
•
Design Ops managers aim to standardize processes and reuse organizational knowledge across teams.
-
•
Product managers seek transparency and accountability in design timelines and resource utilization.
-
•
Design producers prioritize creative autonomy but need automated reporting and feedback mechanisms.
-
•
A customizable design process library (e.g., Lean UX, Double Diamond) supports flexible workflow adaptation.
-
•
Centralized document repositories with rich search capabilities enable better knowledge reuse and context retrieval.
-
•
Integration with Jira and Slack allows two-way syncing of design activities and keeps teams aligned without disrupting favorite tools.
Notable Quotes
"The glue that binds strategy, execution, and measurement is missing in rapidly growing design functions."
"Traditional devops tools are more task and issue-centric, but designers think in processes and workflows."
"Design managers need predictable roadmaps and healthy teams to meet project goals and timelines."
"Product managers often see design work as a black box and want transparency and accountability."
"Design producers love their creative tools and want reporting to be automated, not manual."
"You can define your own design process, whether it’s Lean UX, Double Diamond, or something custom."
"All documents—PDFs, audio, video, Figma, Mural—live in a central repository searchable by project context."
"We support Google HEART metrics to show design impact aligned with business goals."
"Our Jira integration will be two-way so you can link design activities to epics, user stories, or tasks."
"We don’t want anyone to change their favorite tools; we build plugins to share wireframes or prototypes directly."
Or choose a question:
More Videos
"Managers were asking for user stories but hadn’t done any analysis or design — they didn’t understand the scope."
Carl TurnerYou Can Do This: Understand and Solve Organizational Problems to Jumpstart a Dead Project
March 28, 2023
"If there’s a performance gap, don’t sit on it; it doesn’t age well and hurts the team, employee, and business."
Karen PascoeDeveloping Experience Teams and Talent in the Enterprise
June 8, 2016
"Nothing builds collaborative relationships better than being physically present, so we make annual off-sites a priority."
Jilanna WilsonDistributed Design Operations Management
October 23, 2019
"Designers contribute experimental patterns back to the design system early, making their work visible even before full validation."
Shawna Hein Kevin HoffmanCreate a Cohesive Civic Design Practice Across Agency, Vendors, and Contracts
November 17, 2022
"Working in healthcare means every tiny moment in a patient’s experience can either uphold or erode their dignity and sense of control."
Barb SpantonDoing Work That Matters: A Look Beyond The Idealistic Notion of 'Doing Meaningful Work'
June 10, 2022
"Silent leaders are people who prefer action over words and advocate in more intimate settings."
Briana ThomasThe Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
September 24, 2024
"Provoking and reframing perspective helps teams get unstuck by thinking in new and surprising ways."
Gina MendoliaTherapists, Coaches, and Grandmas: Techniques for Service Design in Complex Systems
December 3, 2024
"If you press the exact same button today and tomorrow you get two different results, that’s non-deterministic UX."
Lija Hogan Milan Mijatovic Sam Proulx Louis RosenfeldThree Years Out: Perspectives on the Near-Term Future of User Research
March 15, 2024
"Imagine your current design ops team is like a coin and every time you flip it, it comes up heads, but coins have two sides."
John Calhoun Rachel PosmanTwo Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024