Rosenverse

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Have fun with statistics?
Thursday, December 12, 2024 • Rosenfeld Community
Share the love for this talk
Have fun with statistics?
Speakers: Caroline Jarrett and Erin Weigel
Link:

Summary

Let’s face it, many of us feel daunted by statistics. But we also know that colleagues and clients ask whether our research has “statistically significant” results. Erin’s book Design for Impact helps you to test your hypotheses about improving design, and she guides you through deciding on your effect sizes to help you get those statistically significant results. Caroline’s book Surveys That Work talks about “significance in practice” and she’s not all that convinced about whether it’s worth aiming for statistical significance. Watch this lively session where Erin and Caroline compared and contrasted their ideas and approaches - helped by your questions and contributions.

Key Insights

  • Understanding null hypothesis testing requires mentally flipping between positive and negative assumptions, which many find cognitively challenging.

  • The intimidating language and academic culture around statistics deter many practitioners from embracing it.

  • Moving fast is not the same as making progress; deliberate, slower decision-making aided by statistics leads to better outcomes.

  • Engineers are more receptive to statistics when involved early and can see clear benefits, though they resist extra coding work needed for experiments.

  • Statistical significance does not always equate to practical or meaningful significance in real-world decisions.

  • Effect size is a critical but often overlooked statistic that helps determine if a detected change is worth acting on.

  • Good survey design prioritizes asking useful questions over simply increasing the number of respondents.

  • Combining qualitative and quantitative research methods into a holistic approach improves understanding and reduces bias.

  • AI tools can provide rough drafts of survey questions but cannot replace human feedback tailored to specific audiences.

  • Building intuition about statistics and user data requires practice and embracing imperfection as part of learning.

Notable Quotes

"You have to think of a hypothesis, then the opposite null hypothesis, and try to disprove the null. It's quite confusing and flip-floppy."

"We're using math to try to understand the universe and what's real, and that makes statistics inherently hard."

"Fast is not a virtue in itself; we should move slower and act with intention to go in the right direction."

"Engineers don’t like writing more code, so extra work for experimentation can meet resistance unless they see clear learning outcomes."

"Statistical significance is a mathematical concept about chance; what decision makers often want is significance in practice."

"You get better results from asking one person a useful question than asking 10,000 people a silly question."

"Effect size tells you how large a change is, and many statistics books don’t cover it well enough."

"In research, hypothesis is just a fancy word for a guess you pull out of your ass to start testing."

"AI might give a first draft, but I still prefer asking real humans to understand how they interpret survey questions."

"Start with the basics: means, minimums, maximums, and ranges. It quickly becomes less mysterious and more fun."

Ask the Rosenbot
Megan Blocker
A Selectively Scrappy Approach to ResearchOps
2018 • DesignOps Summit 2018
Gold
Saara Kamppari-Miller
Theme Three Intro
2022 • DesignOps Summit 2022
Gold
Sam Proulx
Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
2022 • Advancing Research 2022
Gold
Megan Kierstead
You Are a Badass at UX: Overcoming Imposter Syndrome
2021 • Advancing Research 2021
Gold
Dan Willis
Enterprise Storytelling Sessions
2018 • Enterprise Experience 2018
Gold
Dave Malouf
The Future of DesignOps
2024 • DesignOps Summit 2020
Gold
Chris Geison
What's Next for Research? (Videoconference)
2021 • Advancing Research Community
Nathan Shedroff
Double Your Mileage: Use Your Research Strategically
2020 • Advancing Research 2020
Gold
Bria Alexander
The Big Question about Resilience: A panel discussion
2024 • DesignOps 2024
Gold
Shahrzad Samadzadeh
What Is My Value? Two Takes and Some Mistakes
2024 • Enterprise Experience 2020
Gold
Sarah Coyle
Design and Analytics with Sarah Coyle (Videoconference)
2020 • DesignOps Community
Sara Asche Anderson
Not Your Ordinary Re-Brand: Design's Path to Driving Customer Obsession at Best Buy
2024 • Enterprise Experience 2020
Gold
Marina Martin
Lives on the Line: The Stakes of UX at the Scale of Government
2018 • Enterprise Experience 2018
Gold
Lija Hogan
Three Years Out: Perspectives on the Near-Term Future of User Research (Videoconference)
2024 • Advancing Research Community
Mackenzie Cockram
Integrating Qualitative and Quantitative Research from Discovery to Live
2022 • QuantQual Interest Group (Rosenfeld Community)
Kate Koch
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
2021 • DesignOps Summit 2021
Gold

More Videos

Angelos Arnis

"Collaboration should include stakeholders often not traditionally represented, like marketing, sales, and customer support."

Angelos Arnis

Navigating the Rapid Shifts in Tech's Turbulent Terrain

October 2, 2023

John Calhoun

"Interviewing for design ops needs a special toolkit that shows how to present your skills and prepare effectively."

John Calhoun Rachel Posman

Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam

October 3, 2023

Alfred Kahn

"Try to approach your work like a business person with design skills rather than a designer in a business."

Alfred Kahn

A Seat at the Table: Making Your Team a Strategic Partner

November 29, 2023

Dan Willis

"It’s never all or nothing — product success must balance user needs and business constraints."

Dan Willis

Enterprise Storytelling Sessions

June 3, 2019

John Maeda

"Leading with the customer inside and out, rather than any one discipline, is key for true teamwork."

John Maeda Alison Rand

About Design Organizations (Videoconference)

May 13, 2019

Anat Fintzi

"We had four different supply chains fighting for priority, with different business teams and conflicting systems."

Anat Fintzi Rachel Minnicks

Delivering at Scale: Making Traction with Resistant Partners

June 9, 2022

Uday Gajendar

"Nobody wants to buy or use a sloppy product, especially when enterprise users engage daily for hours."

Uday Gajendar

The Wicked Craft of Enterprise UX

May 13, 2015

Kristin Skinner

"2020 was focused on resilience, collaboration challenges, burnout, and attrition during the pandemic."

Kristin Skinner

Theme 1 Intro

September 29, 2021

Maish Nichani

"The Colab team members didn’t just interview cleaners—they became cleaners for weeks to truly understand issues and design better policies."

Maish Nichani

Sparking a Service Excellence Mindset at a Government Agency

December 9, 2021