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Opening Remarks
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Wednesday, October 4, 2023 • DesignOps Summit 2023
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Opening Remarks
Speakers: Bria Alexander
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Summary

Bria opened the third and final day of Design Ops Summit 2023 by warmly welcoming participants and summarizing the conference's three themes curated by John Kuda, herself, and Sarah Campari Miller. She provided detailed guidance on using the program page, especially the time zone settings, encouraging attendees to personalize their schedules. Bria gave special attention to sponsor sessions, underscoring they are free, non-sales-pitch opportunities to learn and network, and thanked sponsors like Fable, Balsamiq, and Laina for their crucial support. She explained the digital swag bag access via QR code and URL. Bria stressed the importance of active participation on Rosenfeld Media's Slack workspace, specifying channels for general discussion, customer service, sponsors, and cohorts, and advised on how to ask questions effectively to avoid them being missed. She reassured attendees that no note-taking is needed because session resources and recordings will be promptly available online. Bria recognized the librarians, Lauren Cantor and Kate, for their valuable contributions. Finally, she reminded everyone about the conference code of conduct to foster a kind and respectful virtual community, inviting anyone feeling uncomfortable to seek support from organizers.

Key Insights

  • Design Ops Summit 2023 is organized around three curated themes led by different experts, with Day 3 focusing on ‘Design Ops plus’ by Sarah Campari Miller.

  • The conference program page includes a time zone dropdown enabling personalized scheduling to prevent confusion across global attendees.

  • Sponsor sessions are integrated as free, optional learning opportunities outside the main schedule and explicitly avoid sales pitches.

  • The sponsors — Fable, Balsamiq, and Laina — are integral to the conference’s success and offer related content during breaks.

  • Attendees can access a digital swag bag with offers from sponsors via QR code or direct URL for easy participation.

  • Slack is the primary platform for engagement, questions, customer service, and cohort community-building during the event.

  • Proper question posting in Slack threads is critical to ensure visibility and response from speakers and moderators.

  • No note-taking is required since all session materials—videos, notes, sketches, and decks—are shared quickly post-session on the conference website.

  • Lauren Cantor and Kate are acknowledged as conference librarians, supporting knowledge curation and accessibility.

  • The conference enforces a clear code of conduct to maintain an inclusive, supportive virtual space for all participants.

Notable Quotes

"We are on our third and final day of Design Ops 2023 — I know collective awe, but let’s not do too sad too soon because we’ve got some really exciting content."

"Please put your dropdown or your personal agenda in your local time zone because that way there’s no ambiguity about what starts and when."

"Sponsor sessions are optional, completely free, and not a sales pitch — they’re very, very similar to the main conference programming."

"This conference could not happen without our sponsors, so genuinely from the bottom of my heart, thank you sponsors."

"If you have a question for one of the speakers, put it in the specific thread associated with the talk, otherwise it will get lost in the chat."

"There’s no need to take notes at this conference — all session notes and materials will be shared online as soon as possible."

"Lauren Cantor is a multidisciplinary strategist focusing on venture design and innovation, and currently runs her own creative consulting firm."

"Our code of conduct is on every page of our website and it includes procedures for getting assistance if you feel uncomfortable or bullied."

"This is our Super Bowl to us — we are sitting here waiting for you to give us feedback."

"Join our Rosenfeld media Slack instance to connect with the community, ask questions, and get customer service support."

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