Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Keeping the Body in Mind: What Gestures and Embodied Actions Tell You That Users May Not

Gold
Tuesday, March 26, 2024 • Advancing Research 2024
Share the love for this talk
Keeping the Body in Mind: What Gestures and Embodied Actions Tell You That Users May Not
Speakers: Dane DeSutter
Link:

Summary

Conventional in-depth interviews and observational research place a premium on what people say and the way they interact with a product or design as a means to understand user needs. However, the bias in Western thought that spoken language is a synonym for expression overshadows the essential role of non-verbal communication to convey meaning. In this talk, Dr. Dane DeSutter will show you that the physical components of our expression—gesture, body posture, gaze etc.—offer researchers a unique perspective on people, our social systems, and the ways we engage with our designed environments. This talk will broaden your awareness of the embodied mind and demonstrate the value of studying the body when untangling high value problems in design and beyond.

Key Insights

  • •

    The body shapes the mind and thinking through continuous interaction with the world and social environment.

  • •

    Gestures often occur spontaneously and reveal rich sensory-motor experiences tied to memory and mental models.

  • •

    Embodied actions tend to be intentional, goal-directed interactions with the physical environment.

  • •

    Language alone can be vague and contradictory; gestures provide a complementary, often clearer insight into user intent and thought.

  • •

    Analyzing gestures and embodied actions is valuable across scales—from individual cognition to group communication and spatial coordination.

  • •

    AI users like Carmen often metaphorically frame AI as an apprentice through gestures suggesting information exchange and dialogue.

  • •

    In clinical settings, embodied actions by therapists like Stacy integrate subjective touch, patient feedback, and objective data into diagnosis.

  • •

    Many existing product environments hinder fluid embodied interaction, disrupting critical human connections such as clinician-patient rapport.

  • •

    Gesture and embodied action analysis can be done with low-tech tools and revisiting existing video data, minimizing resource needs.

  • •

    The rise of new technologies beyond screen interfaces demands fresh methods—including gesture analysis—to understand evolving UX.

Notable Quotes

"Our bodies profoundly influence the way that we think about ourselves, others, the world, and everything in it."

"Language can be vague, imprecise, and even contradictory, but the body can be a bridge to understanding."

"Gestures serve as a window into the embodied mind by replaying prior embodied experiences when we communicate."

"The computer metaphor of mind does not do a very good job of explaining what we see people do with their bodies."

"For some users, AI products are not just tools, they are relationships."

"Physical therapists see their hands as a golden resource and tend to resist technology that might replace that."

"The environment can disrupt critical interactions, like when Stacey gets caught up in cords and takes her eyes off the patient."

"You don’t need special software to get started analyzing gestures and embodied actions; you just need video and a notepad."

"Look at your old data again with a new lens; reanalyzing can save money and be less extractive."

"Gesture and embodied actions will be a key tool for understanding user experience as computing moves beyond traditional screen-based interactions."

Ask the Rosenbot
Lada Gorlenko
Theme 2 Intro
2022 • Design at Scale 2022
Gold
Rittika Basu
Age and Interfaces: Equipping Older Adults with Technological Tools
2023 • Advancing Research Community
Steve Turbek
Designing Interactive Graphics with AI Code Help
2026 • Rosenfeld Community
Mariah Hay
Ethics in Tech Education: Designing to Provide Opportunity for All
2018 • Enterprise Experience 2018
Gold
Sean Dolan
A Practical Look at Creating More Usable Enterprise Customer Journeys
2019 • Enterprise Community
Cennydd Bowles
Day 1 Panel
2024 • Designing with AI 2024
Gold
Sam Proulx
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
2023 • DesignOps Summit 2023
Gold
Louis Rosenfeld
Welcome / Housekeeping
2023 • Enterprise UX 2023
Gold
Robin Beers
How to create actionable insight in the face of politics and silos [Advancing Research Community Workshop Series]
2023 • Advancing Research Community
Mary-Lynne Williams
Exit Interview #4: From Product Design Leadership to Sound Healing
2026 • Rosenfeld Community
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Enterprise UX 2023
Gold
Ariel Kennan
Building a Design Culture
2017 • Enterprise Experience 2017
Gold
Briana Thomas
The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
2024 • DesignOps Summit 2024
Gold
Cheryl Platz
Embrace Your Fun Factor: Game Development Best Practices for Product Design
2026 • Rosenfeld Community
Adam Cutler
People + Places + Practices = Outcomes
2016 • Enterprise UX 2016
Gold
John Donmoyer
Shipping your code generation experiments to production
2025 • Designing with AI 2025
Gold

More Videos

Xenia Adjoubei

"The tapestry exhibition will be a three-dimensional map co-created with refugees and local school kids to reflect their stories."

Xenia Adjoubei Sean Bruce

Empowering Communities Through the Researcher in Residence Program

March 29, 2023

Tamara Kartoziia

"My definition of service design is dancing with needs and value."

Tamara Kartoziia

Think global, adapt local: how service design accelerated B2B market entry by 6 months

November 20, 2025

Jay Bustamante

"Embrace the role of party planner with your expertise to shape ethical AI innovation."

Jay Bustamante

Navigating the Ethical Frontier: DesignOps Strategies for Responsible AI Innovation

October 2, 2023

Nicole Aleong

"We have a role to play in democratizing the future and amplifying more visions of what that future can hold."

Nicole Aleong

Future Orientations to Everyday Life: Futures Anthropology as a Methodology

March 26, 2024

Nick Lewis

"Creative constraints can actually bring out the most creative solutions."

Nick Lewis

Designing and building low-carbon websites independently

November 18, 2025

Vicky Teinaki

"UX practitioners already have the mindset and mentality needed to drive a product discussion forward and a handy toolkit of approaches and methods."

Vicky Teinaki Michele Marut Tim Parmee

Short Take #3: UX/Product Lessons from Your Industry Peers

December 6, 2022

Laura Weiss

"The presence of conflict is often an indication that something new is trying to emerge."

Laura Weiss

Turn Down the Heat: 3 Ways to Handle Conflict in the Moment

November 20, 2024

Joerg Beringer

"Most product teams don't really have user research outputs or they come too late and disconnected from design."

Joerg Beringer Thomas Geis

Scaling User Research with AI: Continuous Discovery of User Needs in Minutes

June 10, 2025

Shelby Switzer

"The primary goal of a hackathon is the community building aspect and getting people to talk to each other and learn from each other."

Shelby Switzer

Making Space for Community Knowledge-sharing in a Distributed World

December 10, 2021