Opening Remarks
Summary
Bria welcomes attendees to the final day of Design Ops Summit 2023 and introduces the theme curated by Sarah Campari Miller, Design Ops Plus. She provides practical instructions on navigating the conference program, emphasizing the importance of setting the agenda to personal time zones for clarity. Bria highlights sponsor sessions from Fable, Balsamic, and Laina, encouraging participation as they offer valuable, non-sales content for free. She explains how to use the digital swag bag via QR code or direct link and underscores the importance of Slack for engagement, including specific channels for general discussion, sponsor interactions, and customer service. Bria stresses the significance of placing questions in speaker-specific threads to prevent getting lost amid high participant activity. Attendees are reassured that note-taking is optional as session materials, notes, videos, and decks will be promptly available. She gives special recognition to Lauren Cantor and Kate for their librarian roles supporting resource curation. Finally, Bria reminds everyone to follow the conference code of conduct, ensuring a respectful and inclusive environment, inviting attendees to reach out if they face discomfort or need assistance.
Key Insights
-
•
The conference uses a time zone widget to ensure attendees worldwide follow sessions accurately.
-
•
Sponsor sessions are free, optional, and designed to deliver practical Design Ops insights without sales pitches.
-
•
Slack is a central hub for live interaction, including asking questions and seeking customer service during the event.
-
•
Questions for speakers must be posted in specific Slack threads to avoid getting lost amid hundreds of participants.
-
•
All session resources including notes, sketch notes, videos, and decks are made available quickly, reducing the need for manual note-taking.
-
•
The digital swag bag via QR code or URL provides attendees with sponsor offers and resources conveniently.
-
•
Lauren Cantor and Kate serve as house librarians, curating multidisciplinary design strategy resources that enhance conference value.
-
•
The event’s code of conduct is prominently available on every webpage, ensuring attendee safety and respectful behavior.
-
•
Sponsors play a crucial role in enabling the conference, and their contributions are openly acknowledged throughout the event.
-
•
Cohorts in Slack foster small community engagement and peer interaction, which are highly valued by attendees.
Notable Quotes
"We are on our third and final day of Design Ops 2023."
"Design Ops plus — what does that mean? You’ll find out very shortly."
"Please put your dropdown or your personal agenda in your local time zone so there’s no ambiguity."
"Sponsor sessions are completely free and not just a normal sales pitch, they’re very similar to the main programming."
"If you have a question for one of the speakers, put it in the specific thread associated with the talk or it will get lost."
"No need to take notes at this conference. We share notes, sketch notes, videos, and decks very quickly."
"Huge shout out to Lauren Cantor, our house librarian, for her wonderful contributions."
"We are obligated to treat each other with kindness and respect, even though we’re a virtual community."
"If you feel uncomfortable or bullied, it is so important that you know you can reach out for help."
"Sponsors make this conference possible, and we genuinely thank you from the bottom of our hearts."
Or choose a question:
More Videos
"Flexible and staggered schedules help people not get burned out."
Lavy Kumar Kat Temple Shan Sebastian Tara Jensen Jenn ChouFuture of Work
June 9, 2021
"The complexity of automating marketing content for agents varies because some want hyper-personalized brand content while others prefer general automation."
Andreas Huebner Amy Takata Craig BrookesWhat Is It Like To Be Part of The UX Team at Compass?
March 11, 2021
"Cluster analysis is very useful if you want to avoid a one-size-fits-all approach to product or service design."
Ricardo MartinsUnlocking the power of advanced quantitative methods
March 12, 2025
"We built a Mount Rushmore of design thinking engineers to help the culture resonate with developers."
Monty HammontreeThe Future of UX Research
December 3, 2020
"We didn’t have the maturity of the practice itself to specify the impacts of losing design ops until it happened."
Benjamin RealShowing the Value of DesignOps by Not Having a DesignOps Team
October 21, 2020
"Be a magnet for skills around you; build partnerships with legal, procurement, HR to share the load."
Kate TowseyAsk Me Anything (AMA) with Kate Towsey
April 2, 2025
"Building an internal research practice is critical for long-term value and integration of insights."
Steve Portigal Chris Chapo Kelly Goto Christian RohrerDiscussion
May 13, 2015
"If it didn’t come from Amazon or Costco, I probably don’t own it because I know the experience will be consistent."
Sam ProulxOnline Shopping: Designing an Accessible Experience
March 28, 2023
"Including people with disabilities in prototype reviews can be different based on the assistive technology they use and their needs."
Sam ProulxPrototype Reviews, People With Disabilities, and You
October 1, 2021
