Summary
Bria, the host and a curator for the 2022 Design Operations Summit, begins Day Two by quickly orienting attendees to the schedule, emphasizing the focused themes of inclusive design operations led by Sarah Campari Miller and the future of design ops. She details the program structure including main and sponsor sessions, highlighting the accessibility of sponsor content free of charge. Bria thanks the sponsors like Verizon and Balsamic and introduces the digital swag bag feature, inviting attendees to engage with QR codes for perks. She stresses the importance of community interaction through Slack channels, especially cohort groups which provide a collaborative learning experience and rank highly among participants. Bria notes that session notes and resources are promptly available thanks to scribe David Nicholson to ease attendees’ note-taking. She reminds the community about the code of conduct to maintain respectful interaction and previews the closing panel moderated by Deanna Washington, encouraging participants to contribute feedback via a shared Figma Jam link to enrich the final discussion. Throughout, she advocates active participation and assures comprehensive support through help channels and email for technical issues.
Key Insights
-
•
The Summit’s Day Two focuses on inclusive design operations and future trends in design ops.
-
•
Sponsor sessions are free and do not overlap with main sessions, making high-quality content accessible to non-registrants.
-
•
Slack is central to community engagement, with dedicated channels for general discussion, cohorts, and customer support.
-
•
Cohorts are small groups of about 14-15 people that collaboratively navigate the conference content and are among the most valued experiences.
-
•
Digital swag bags replace physical giveaways and use QR codes for easy access to offers and resources.
-
•
The conference has a robust system to provide session notes, sketchnotes, and recordings shortly after talks, reducing the need for personal note-taking.
-
•
David Nicholson, a product designer, is the official scribe whose work ensures notes and visuals are generated live for attendees.
-
•
The code of conduct and help channels emphasize safety, respect, and positive community experience in this virtual event.
-
•
The final session is a panel called 'Connecting the Ops' led by curators and moderated by Deanna Washington, designed to reflect on summit learnings.
-
•
Audience feedback is actively solicited via a Figma Jam link during the summit to make the final panel conversation more engaging and relevant.
Notable Quotes
"We could not do this curation without you guys, I promise you that."
"Sponsor sessions are incredibly high content, not sales pitches."
"If you did not register, you can still attend sponsor sessions via the Zoom links."
"Take a picture of the QR code to get access to our digital swag bag offers."
"Slack is where you'll ask questions, discuss content, and get support throughout the conference."
"Cohorts are one of the highest rated parts of our conference because they build connection."
"No need to take notes, the Rosenfeld team provides session notes and resources quickly after talks."
"David Nicholson’s amazing work as our scribe saved us from lots and lots of writing."
"Please read our code of conduct; it's about kindness, respect, and having a positive experience."
"We want your input on the summit via the Figma Jam link so the final panel discussion will be much more interesting."
Or choose a question:
More Videos
"The health of our planet directly influences our health and survival."
Alex Hurworth Bonnie John Fahd Arshad Antoine MarinDesigning a Contact Tracing App for Universal Access
October 23, 2020
"Preparation is critical to ensure new employees have everything they need prior to their first day and the first few weeks."
Laine Riley Prokay Lisa GordonCarving a Path for Early Career DesignOps Practitioners
September 9, 2022
"People were very adverse to changes because a small 0.5% conversion increase meant millions in revenue."
Eniola OluwoleLessons From the DesignOps Journey of the World's Largest Travel Site
October 24, 2019
"Traditional MBAs are confident about many things that aren’t true, and your research will often challenge their worldview."
Nathan ShedroffDouble Your Mileage: Use Your Research Strategically
March 31, 2020
"If you focus on desktop accessibility, you’re leaving out some of your most important users who may have mobile-only access."
Sam ProulxMobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
November 17, 2022
"Product and design teams are usually the best initial stakeholders to engage for rapid research programs."
Feleesha SterlingBuilding a Rapid Research Program (Videoconference)
May 18, 2023
"Starting with specific, meaningful priority communities rather than homogenized personas leads to powerful breakthroughs."
Neil BarrieWidening the Aperture: The Case for Taking a Broader Lens to the Dialogue between Products and Culture
March 25, 2024
"Knowledge management isn’t just about preserving work, it’s about retaining motivated, growing people."
John DevanneyThe Design Management Office
November 6, 2017
"Surveys and logs tell us what users do, but qualitative tells us why."
Katy MogalBut Do Your Insights Scale?
March 12, 2021