Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Order and Chaos: New Ways of Collaborating on Synthesis and Storytelling
Gold
Thursday, March 10, 2022 • Advancing Research 2022
Share the love for this talk
Order and Chaos: New Ways of Collaborating on Synthesis and Storytelling
Speakers: Prabhas Pokharel and Mayo Nissen
Link:

Summary

Finding meaning in unstructured or semi-structured data from the field is a challenge at the best of times. Add in collaboration, and it quickly gets messy. The most common approaches to synthesizing research for which you have video footage have been either exclusively transcript-and-tag-based or visual/spatial. This choice gives researchers a dilemma — do you want to stay grounded in the data with transcripts, or see the whole picture with visual tools? With Reduct’s Videoboard, we’ve brought these two worlds together, avoiding the need for compromise or painful workarounds. You can now stay close to your data, think visually, synthesize spatially, and work collaboratively, with your video footage right where you’ve always wanted it. Join this session to be among the first to see this groundbreaking tool - and hear how it can be a gamechanger for research teams working in complex environments.

Key Insights

  • Traditional transcript-based research imposes a linear structure that limits synthesis of inherently unstructured qualitative data.

  • Researchers often oscillate between chaotic exploration and ordered synthesis during the research process.

  • Video editing tools like Premiere are too complex and time-consuming for most UX researchers’ needs.

  • Reduct's approach transcribes video and links text to exact video moments, enabling text-based video editing.

  • The new Video Board introduces a spatial, two-dimensional canvas for organizing video highlights flexibly.

  • Users can apply frameworks such as journey maps, 2x2 matrices, and narrative arcs directly on the video board.

  • Tag management supports grouping, merging, and synonyms to handle complex and overlapping coding schemas.

  • The Video Board facilitates both synchronous and asynchronous collaboration with stakeholders.

  • Integration with Zoom and URL-based import enables easy ingestion of various video sources.

  • The tool bridges the gap between chaotic data gathering and ordered storytelling, enhancing insight communication.

Notable Quotes

"I get to do research and design for a tool used by researchers and designers, which is wonderfully meta and great fun."

"People get it but don’t viscerally get it, so video clips create alignment more effectively than text alone."

"Working with video is as easy as working with text — you select words and it edits the video accordingly."

"Research is always either diverging, expanding possibilities, or converging, making choices."

"The research process begins chaotic and ends clear and simple, though the journey is rarely linear."

"Fieldwork is always somewhat chaotic — no-shows, technical issues, and unexpected findings happen."

"Post-its in rooms slow us down and create mental space, but converting to digital often creates friction."

"Many researchers have cobbled together complex workflows to move between ordered and messy modes."

"The Video Board lets you be messy spatially before crystallizing your story into a linear real."

"Creating and rearranging storytelling chapters before finalizing in a slide deck is game changing."

Ask the Rosenbot
Steve Portigal
War Stories LIVE! Q&A-Discussion
2020 • Advancing Research 2020
Gold
Marjorie Stainback
Transforming Strategic Research Capacity through Democratization
2019 • DesignOps Summit 2019
Gold
Dr. Jamika D. Burge
Broad Strokes: Connecting Design, Research, and AI to the World Around Us
2023 • Enterprise UX 2023
Gold
Leisa Reichelt
Opening Keynote: Operating in Context
2018 • DesignOps Summit 2018
Gold
Shanti Mathew
Civic Design at Scale: Introducing the Public Policy Layer Cake
2021 • Civic Design 2021
Gold
Kristin Wisnewski
Measuring What Matters
2019 • DesignOps Summit 2019
Gold
Max Gadney
Assessing UX jobs for impact in climate
2024 • Climate UX Interest Group (Rosenfeld Community)
Lada Gorlenko
Theme 2 Intro
2022 • Design at Scale 2022
Gold
Eniola Oluwole
Lessons From the DesignOps Journey of the World's Largest Travel Site
2019 • DesignOps Summit 2019
Gold
Ali Jeffery
How DesignOps Helped Enable Wall Street to Work Remotely
2020 • DesignOps Summit 2020
Gold
Randolph Duke II
War Stories LIVE! Randy Duke II
2020 • Advancing Research 2020
Gold
William Newton
How to Lead With Data, and Without Data
2023 • Enterprise UX 2023
Gold
Jen Cardello
Learning Velocity—The Insights Speedometer (Videoconference)
2021 • Advancing Research Community
Chris Chapo
Data Science and Design: A Tale of Two Tribes
2015 • Enterprise UX 2015
Gold
Karen Pascoe
Developing Experience Teams and Talent in the Enterprise
2016 • Enterprise UX 2016
Gold
Amelia Cole
Data-Prompted Interviews
2021 • QuantQual Interest Group (Rosenfeld Community)

More Videos

Angelos Arnis

"Design operations ensures the processes and systems are in place so designers can create their best work."

Angelos Arnis

Navigating the Rapid Shifts in Tech's Turbulent Terrain

October 2, 2023

John Calhoun

"The eight competencies in design ops include trusted relationships, program management, leadership, communication, and business acumen."

John Calhoun Rachel Posman

Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam

October 3, 2023

Alfred Kahn

"We were allowed to taste the cake, not bake the cake; this process got UX into the kitchen."

Alfred Kahn

A Seat at the Table: Making Your Team a Strategic Partner

November 29, 2023

Dan Willis

"Outside of our keyholes lies information that we’re completely oblivious to that can come to haunt us."

Dan Willis

Enterprise Storytelling Sessions

June 3, 2019

John Maeda

"You have to give respect to get respect—it's the foundation for connecting people across teams."

John Maeda Alison Rand

About Design Organizations (Videoconference)

May 13, 2019

Anat Fintzi

"I needed to move partners from passive to resistant because resistance reveals their fears and motivations."

Anat Fintzi Rachel Minnicks

Delivering at Scale: Making Traction with Resistant Partners

June 9, 2022

Uday Gajendar

"Temporary, quick, and sometimes rough artifacts have a lifespan just long enough for the conversation they enable."

Uday Gajendar

The Wicked Craft of Enterprise UX

May 13, 2015

Kristin Skinner

"We’re seeing a shift away from attribution to focus more on impact on the experience itself."

Kristin Skinner

Theme 1 Intro

September 29, 2021

Maish Nichani

"Playing the infinite game is like gardening: if you neglect it, things wither, but if you tend it, it thrives. Service excellence requires the same ongoing care."

Maish Nichani

Sparking a Service Excellence Mindset at a Government Agency

December 9, 2021