Rosenverse
Opening Remarks

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Opening Remarks

Gold
Wednesday, November 29, 2023 • Design in Product 2023
Share the love for this talk
Opening Remarks
Speakers: Louis Rosenfeld and Christian Crumlish
Link:

Summary

Lou Rosenfeld of Rosenfeld Media opens the Design and Product conference by sharing the collaborative and iterative process behind its creation, emphasizing community involvement and preparation with speakers. He introduces key contributors like Lauren Cantor, the conference librarian, and Manuel Herrera, the sketch noter, who help enrich the attendee experience. Lou details practical information about the conference's website, Slack channels, cohorts, and accessibility-focused sponsor sessions by Sam Pru at Fable. Christian Crum, the conference curator and product leadership consultant, follows by explaining the core rationale of the event: addressing the ongoing challenges UX practitioners and product professionals face around defining their roles and working better together. Christian outlines three main conference themes: achieving role alignment and clarity, understanding how strategy and priorities are set and defended, and effectively managing and influencing stakeholders including leadership. He notes the intention to foster open conversations through the conference and the associated Slack community, with the goal of advancing the field and resolving the tensions between design and product roles. The day’s program is designed to present coherent ideas that build on these themes, supported by diverse speakers and interactive experiences.

Key Insights

  • The Design and Product conference was developed over many months through iterative collaboration among curators, advisors, speakers, and participants.

  • Role ambiguity and collaboration challenges between UX practitioners and product managers remain a primary issue in the industry.

  • Conference themes emerged from community user research, capturing real concerns about role clarity, strategy setting, and stakeholder management.

  • Achieving mutual respect and clear agreements on roles is foundational before advancing productive design and product teamwork.

  • Both UX professionals and product managers can feel sidelined or overruled in prioritizing roadmaps and strategies.

  • Successfully influencing non-design or non-product-savvy stakeholders is critical for delivering results.

  • Supplemental conference resources such as sketch notes, written notes, and curated resource lists help attendees focus and retain information.

  • Virtual cohorts and social activities like Cozy Juicy Reel foster networking and deeper connections among attendees.

  • The conference includes highly regarded sponsor sessions, such as Sam Pru’s on accessible online shopping, which are open to the public and often requested for recording.

  • The conference aims to create an ongoing conversation and learning community via a Slack channel, extending beyond the event itself.

Notable Quotes

"This is a beautifully aged stew, delicious ideas that have a sum that’s greater than the parts."

"The conversation about design and product collaboration is happening privately inside businesses or from coaches and mentors."

"There is no one size fits all answer, but there’s also not even a common everyday answer to how design and product roles work together."

"If you don’t clarify the roles and who does what, it’s kind of impossible to do anything else."

"Product managers can feel like they have no say about priorities just like UX practitioners do."

"How do you influence bosses who don’t understand design, product, or technology? That’s a key challenge."

"Please come away from this conference with at least one contact, maybe even a friend."

"We want you to put your pencil down and pay attention because you have access to sketch notes, recorded talks, decks, and written notes."

"Sponsor sessions at our conferences are often so good that people ask for recordings — that’s unusual."

"Design and product is more about making sure design is part of product than implying any subordination."

Ask the Rosenbot
Peter Van Dijck
Building impactful AI products for design and product leaders, Part 3: Understand AI architectures: RAG, Agents, Oh My!
2025 • Rosenfeld Community
Josh Clark
Sentient Design: New Design Patterns for New Experiences (3rd of 3 seminars)
2025 • Rosenfeld Community
Victor Udoewa
Theme One Intro
2023 • Advancing Research 2023
Gold
Bria Alexander
Charting the future of DesignOps: A community workshop
2024 • DesignOps Community
Rebecca Topps
Planning and conducting remote usability studies for accessibility
2020 • Advancing Research Community
Briana Thomas
The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams
2024 • DesignOps Summit 2024
Gold
Scott Plewes
Why Isn't Your UX Approach Going Viral?: A Mathematical Model
2023 • Advancing Research 2023
Gold
Bria Alexander
Welcome
2024 • Enterprise Experience 2020
Gold
Jane Reid
Self-care in User Research
2020 • Advancing Research Community
Allison Sanders
Operating with Purpose
2024 • DesignOps Summit 2020
Gold
Sarah Williams
A Framework for CX Transformation
2021 • Design at Scale 2021
Gold
Daniel J. Rosenberg
Designing with and for Artificial Intelligence
2022 • Enterprise Community
Luca Rager
Empowering Gaming at Scale: How Xbox Builds Powerful, Automated, and Distributed Design Systems with Sketch
2021 • DesignOps Summit 2021
Gold
Dane DeSutter
Beyond the Console: The rise of the Gamer Experience and how gaming will impact UX Research across industries
2024 • QuantQual Interest Group
Theresa Slate
Why Changing Hearts & Minds Doesn’t Work When Promoting DE&I Efforts, but Checklists Do
2023 • DesignOps Summit 2023
Gold
Noah Bond
Redefining truth and inclusivity: Navigating data ownership and ethical research in the age of disinformation
2025 • Advancing Research 2025
Gold

More Videos

Surya Vanka

"Embedding process knowledge directly into work surfaces helps teams unpack and collaborate effectively."

Surya Vanka

Unleashing Swarm Creativity to Solve Enterprise Challenges

June 10, 2021

Patrick Boehler

"Journalists experiencing the same trauma as samurai during the Meiji Restoration – once warriors, now unsure of their role."

Patrick Boehler Madison Karas

The service shift: transforming media organizations to create real value through design

November 19, 2025

Andreas Huebner

"We used virtual sketching where users could move components into spaces representing their actual workflows on the platform."

Andreas Huebner Amy Takata Craig Brookes

What Is It Like To Be Part of The UX Team at Compass?

March 11, 2021

Patrizia Bertini

"Leaders spend a lot of time on operational work, which does not allow design strategy to mature."

Patrizia Bertini Alexandra Mengoni León

Pushing DesignOps’ Influence into New Global Markets

September 9, 2022

Phil Gilbert

"Culture isn’t just behavior over time, it’s the artifacts that culture creates and embraces over time."

Phil Gilbert

A Consistent Culture of Design

May 14, 2015

Yulya Besplemennova

"Visuals from DALL·E didn’t work well; I asked multiple times to remove cables but they still appeared."

Yulya Besplemennova

[Demo] Stress-testing GenAI in user research synthesis

June 4, 2024

Sarah Rink

"Remote is a design constraint, but what else can we do with it to improve practice?"

Sarah Rink

Remote User Research: Dos and Don'ts from the Virtual Field

June 11, 2020

Mujtaba Hameed

"The core thesis is that saving time with AI and reallocating it into research itself unlocks the true potential of the field."

Mujtaba Hameed

The new horizon of ethnography: using AI to unlock the full potential of in-person research

March 11, 2026

Sheryl Cababa

"Today's problems come from yesterday's solutions."

Sheryl Cababa

Living in the Clouds: Adopting a Systems Thinking Mindset

June 6, 2023