Summary
What happens when you mix together nearly 20 years of lovingly-created UX books, conference recordings, conversations, and much more? And fold in a well-designed chatbot to help pull all this curated goodness together? You get the Rosenverse—Rosenfeld Media's new membership platform that you can try today! Join Lou Rosenfeld for a quick tour of the Rosenverse, and bring your questions and suggestions.
Key Insights
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Lou Rosenfeld has curated 60 UX books and hundreds of conference presentations and podcasts over 15 years through Rosenfeld Media.
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The Rosenverse membership platform offers a free tier with access to 100+ annual community events, Slack, and a curated UX newsletter.
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The premium Gold membership includes almost 10 years of conference recordings, discounts, and the GPT-4-based Rosen bot for content synthesis.
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Rosen bot’s AI is trained only on curated, high-quality UX materials, reducing typical chatbot noise and misinformation.
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Peter Van D**e helped develop Rosen bot, focusing on conversational UI elements beyond plain text input/output.
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There are challenges with linking AI chatbot responses directly to exact pages in paid books due to tokenization and pagination disconnects.
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Community interaction on the Rosenverse Slack is growing but needs more active facilitation and member-led sessions.
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Rosenfeld emphasizes the difference between starters and maintainers in volunteer-driven communities and positions his company to maintain infrastructure sustainably.
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Future AI agent models could allow cross-platform chatbot conversations, e.g., IBM’s research bot interacting with Rosen bot for enhanced UX guidance.
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Integrating Slack discussions and threaded conversations into AI knowledge bases is a desired but complex goal, hindered by technical and cost challenges.
Notable Quotes
"I’ve been in the UX world for 30 something years before we even called it UX, so I got the OG qualifications."
"Rosenverse is a membership platform with a free and a premium tier, designed to bring 15 years of UX content together."
"The biggest part of free membership is access to about a hundred free community events a year, recorded and available to members."
"The Rosen bot is a GPT-4-based chatbot built around all this curated content to help synthesize and make clear what the sources are."
"It’s not garbage in, garbage out because it’s all been curated—quality content vetted by speakers and authors."
"One of the big missing pieces right now is getting more people to share and engage in the Slack workspace."
"It’s a tricky balance being both a community resource and a business; people don’t always see us as a business."
"Peter Van D**e pushed us to think of chatbots as conversational UI beyond just typing and reading text."
"The AI tokenization of book content is divorced from pagination, so linking chatbot answers to exact pages is a challenge."
"Future agents could talk with other bots via APIs, enabling integrated research guidance across platforms."
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