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Theme 1: Introduction
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Wednesday, June 9, 2021 • Design at Scale 2021
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Theme 1: Introduction
Speakers: Uday Gajendar
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Summary

The talk opens the latest iteration of the enterprise UX conference, curated around the theme of addressing design and development challenges at scale in large enterprises. Bria energizes the audience to kick off the event, and the curator emphasizes the importance of craft in building and shipping solutions that serve millions of users across numerous geographies. Speakers will explore strategies for modernizing legacy systems, integrating user experience across mergers and acquisitions, and avoiding common pitfalls. They will also dive into critical considerations such as accessibility and inclusivity. Cornelius Rushrew provides a framing keynote to set expectations for scaling challenges, while Kenneth Bowles will close the theme focusing on the ethical responsibilities of designers and product teams.

Key Insights

  • Designing UX at enterprise scale requires balancing complexity from millions of users and multiple geographies.

  • Modernizing legacy platforms is essential but involves navigating existing technical debt and user expectations.

  • Mergers and acquisitions pose unique UX challenges in creating a cohesive user experience.

  • Accessibility and inclusivity must be fundamental considerations when designing for scale.

  • Collaborative, iterative conversations help refine and improve presentations and frameworks.

  • Craftsmanship remains a core value even amid large-scale enterprise complexities.

  • Avoiding common pitfalls often requires foresight and attention to ethical responsibilities.

  • Multiple conference themes act as mini-conferences to deepen focus on specific enterprise UX areas.

  • Cornelius Rushrew’s framing talk sets the tone for addressing challenges in large-scale design.

  • Kenneth Bowles emphasizes ethics and responsibility as critical components in enterprise UX.

Notable Quotes

"You got to build something, you got to ship something, you got to make something."

"It’s particularly more challenging when you have to deal with hundreds of thousands of objects, millions of users, dozens of geographies."

"This conference is about continuing threads of conversations we each bring to bear."

"We collaborate and iteratively build out these presentations and talks as part of a conversation."

"Modernizing legacy platforms and architectures is a key focus for enterprise UX."

"Defining a cohesive user experience when dealing with mergers and acquisitions is something many of us have dealt with."

"Accessibility and inclusivity must be considered while thinking ahead in design."

"Cornelius Rushrew will set the stage and set the tone for how to deal with challenges at scale."

"Kenneth Bowles will close things out with a talk around responsibility and ethics."

"Each mini-theme in the conference acts as a mini-conference in itself."

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