Summary
Curated by Sarah Campari Miller, John Kuda, and the host, this talk focuses on the practical aspects of design operations, developed over six months of close collaboration. Sarah introduced the term 'practical ops' to encapsulate their community’s drive to efficiently scale design efforts and amplify designer impact. John’s meticulous planning and empathy contributed significantly to the project’s success. Throughout the talk, the speakers reflect on how traditional conferences often fail to provide immediately applicable takeaways, inspiring them to design a day that focuses on concrete, present-day challenges faced by design ops practitioners. Topics covered include creating documentation teams actually use, defining and maintaining design ops roadmaps, integrating AI as a design partner, managing organizational documentation, and streamlining inclusive design practices. The event aims to give attendees tangible, personal tools to bring back to their workplace, making those missed messages and emails worth it.
Key Insights
-
•
The term 'practical ops' was coined to emphasize actionable, day-to-day applicability in design operations.
-
•
The collaborative curation by Sarah, John, and the host reflects inclusive and empathetic planning to address real community needs.
-
•
Many conferences lack immediate practical takeaways, inspiring a focus on 'today's job' challenges rather than future aspirations.
-
•
Making documentation that teams will actually use requires thoughtful alignment with real workflows.
-
•
Design ops roadmaps need to be clearly defined and maintained to effectively scale organizational capabilities.
-
•
AI can serve as a valuable design partner, augmenting but not replacing human-centered design efforts.
-
•
Streamlining inclusive design practices is critical to modern design ops success and must be integrated thoughtfully.
-
•
Good vibes and collaborative spirit among organizers can significantly enhance conference experience and outcomes.
-
•
The planning process involved weekly meetings over six months to ensure deep alignment and thoroughness.
-
•
Practitioners seek learning that helps them improve their jobs immediately, not only career-long goals.
Notable Quotes
"The term practical ops actually came from Sarah, who brilliantly commented in one of our brainstorming sessions."
"We like to get stuff done because it’s our job to scale the organizational ability to design and amplify the work of designers."
"John, Asara, for your expertise. You are thorough planning, your deep empathy and swift project execution."
"When the lights come down and I’ve returned from the conferences I’ve attended, I often find myself wondering what I really gained."
"I was yearning for something that’ll make me be better at my job today, not so once I’ve passed some invisible finish line."
"All three of us wanted to design an experience that felt personal to our community."
"Documentation your team will actually use."
"How to define and maintain a design ops roadmap."
"AI as a design partner, how to leverage a design system, managing documentation in your organization, streamlining an inclusive design practice."
"I hope you all leave from day two feeling like all those missed Slack messages and emails are worth it."
Dig deeper—ask the Rosenbot:
More Videos
"We did all these analyses for each market and then fit the group to be proportional to key hosting and traveling characteristics."
Wyatt HaymanGlobal Research Panels (Videoconference)
August 8, 2020
"Instead of choosing colors and then checking contrast, we define target contrast ratios first and generate colors accordingly."
PJ Buddhari Nate BaldwinMeet Spectrum, Adobe’s Design System
June 9, 2021
"Artifacts of the future help us feel and see the richness of a moment and grasp the change we hope to have."
Sarah GallimoreInspire Progress with Artifacts from the Future
November 18, 2022
"UX directors often feel like this poor person in the middle here getting pulled in all these directions."
Peter MerholzThe Trials and Tribulations of Directors of UX (Videoconference)
July 13, 2023
"If we continue to peak participants from homogenized groups, we risk perpetuating women’s everyday exclusions."
Dr. Jamika D. Burge Mansi GuptaAdvancing the Inclusion of Womxn in Research Practices (Videoconference)
September 15, 2022
"Investment is attention. If the business funds you, they believe in what you’re doing."
Amy MarquezINVEST: Discussion
June 15, 2018
"Games are not a point in time you run away from — you don’t just drop the cartridge and walk away."
Dane DeSutter Natalie Gedeon Deborah Hendersen Cheryl PlatzBeyond the Console: The rise of the Gamer Experience and how gaming will impact UX Research across industries (Videoconference)
May 17, 2024
"A kickback is a free flowing and life giving gathering that transforms and electrifies throughout the night."
Zariah CameronReDesigning Wellbeing for Equitable Care in the Workplace
September 23, 2024
"Inclusive design is a process involving neurodivergent people at every stage, not just an outcome."
Jessica NorrisADHD: A DesignOps Superpower
September 9, 2022
