Rosenverse
Why Social Justice Frameworks are Necessary for Successful DEI/JEDI Initiatives

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Why Social Justice Frameworks are Necessary for Successful DEI/JEDI Initiatives

Gold
Wednesday, October 4, 2023 • DesignOps Summit 2023
Share the love for this talk
Why Social Justice Frameworks are Necessary for Successful DEI/JEDI Initiatives
Speakers: Spencer L. A. Stultz
Link:

Summary

As a DesignOps professional, your work holds power—the power to reinforce systemic marginalization, or the power to dismantle it. Spencer Stultz will focus on the intersection of Operations and equity, and explore the power dynamics and cultural norms that can impede true organizational change. In this session, you will:
  • Learn about ways that Design Operations can (unintentionally) enforce harmful dominant cultural standards
  • Explore alternative approaches to Operations that center equity—by examining community-oriented social justice principles that can address institutional failures and foster change
  • Gather tools to enable and empower you to dismantle harmful systems and processes within your own practice

Key Insights

  • •

    Everyone in design operations is a designer of systems, policies, and culture, not just of products or visuals.

  • •

    Dominant culture is a constructed set of norms and values imposed by the groups in power, not a natural default.

  • •

    Characteristics of dominant culture include white supremacy culture, patriarchy, Judeo-Christian norms, individualism, colorism, heteronormativity, ableism, and Eurocentrism.

  • •

    Design operations roles hold significant power to either reinforce or dismantle inequitable systems within organizations.

  • •

    Freedom Dreaming is a practical, creative framework from the Black radical tradition to envision just systems and spark change.

  • •

    Intersectionality helps uncover how multiple marginalized identities compound obstacles within dominant culture.

  • •

    Companies are increasingly required to prioritize equity and social justice to attract Gen Z talent and reduce litigation risks.

  • •

    Aligning with dominant culture often leads to rewards but marginalizes those who don’t conform, creating exclusion and psychological harm.

  • •

    Key reflective questions can help identify dominant culture’s influence, such as who is missing from communities and which harmful behaviors are rewarded.

  • •

    Creating space for subcultures to thrive benefits everyone, including those aligned with dominant culture, and leads to healthier organizations.

Notable Quotes

"Freedom Dreaming democratizes the ability to rethink the ways our communities operate."

"Everyone who works within the world of design operations is a designer."

"Dominant culture is not some natural default setting, it’s culture that imposes itself onto a space or group of people."

"If systems are designed to only suit folks with specific identities, your work is reinforcing problematic power dynamics."

"Intersectionality is a lens to understand how dominant culture creates obstacles outside of conventional advocacy."

"Aligning with dominant culture is what gets you rewarded, but it alienates anyone who falls into an other bucket."

"Making space for subculture to thrive is like letting more air and sunlight in, it creates a healthier environment for everyone."

"It is your job to design systems and processes that work for all people."

"White people are not the problem. White supremacy culture is the problem."

"We’re not looking to attack individuals, but to attack these systems."

Ask the Rosenbot
Sarah Fathallah
Beyond insights: Rethinking the role of researchers as stewards of organizational wisdom
2025 • Advancing Research 2025
Gold
Dan Willis
Enterprise Storytelling Sessions
2015 • Enterprise UX 2015
Gold
Tricia Wang
The most popular design thinking strategy is BS
2022 • Enterprise Community
Harry Brignull
Beyond Clicks and Tricks: Why deceptive design has grown into a regulatory faultline
2026 • Rosenfeld Community
Xenia Adjoubei
Empowering Communities Through the Researcher in Residence Program
2023 • Advancing Research 2023
Gold
Joseph Meersman
Sweating the Pixel: Scaling Quality through Critique
2021 • Design at Scale 2021
Gold
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Design in Product 2023
Gold
Marjorie Stainback
What Research Ops Professionals Have Learned from COVID-19
2020 • Advancing Research Community
Theresa Neil
Designing for Wellness: Specializing in Healthcare
2024 • Rosenfeld Community
Christian Crumlish
Morning Insights Panel
2022 • Design in Product 2022
Gold
Christian Rohrer
Insight Types That Influence Enterprise Decision Makers
2015 • Enterprise UX 2015
Gold
Michelle Morrison
Culture Design
2020 • DesignOps Community
Bram Wessel
Enterprise Information Architecture
2020 • Enterprise Community
Bria Alexander
Day 3 Welcome
2024 • DesignOps Summit 2024
Gold
Taiye Akin-Akinyosoye
Amplifying voices and enhancing user research through group interviews
2025 • Advancing Research 2025
Gold
Louis Rosenfeld
How AI will Change DesignOps Tooling
2023 • DesignOps Summit 2023
Gold

More Videos

Erin Hauber

"It’s up to designers to be the antidote, to articulate all these changes as one movement."

Erin Hauber

Design is Not the Frosting on the Scaled Agile Layer Cake

October 24, 2019

Megan Kierstead

"Confidence doesn’t dull criticality; self-doubt is a statement about your own worth, which we want to reduce."

Megan Kierstead

You Are a Badass at UX: Overcoming Imposter Syndrome

March 10, 2021

Maggie Dieringer

"We created a self-service UXR hub to empower teammates with research fundamentals amid downsized research teams."

Maggie Dieringer

Creating Consistency Through Constant Change

January 8, 2024

Meaghan Waters

"Allocate about 30% of your analysis and design effort to change management for successful adoption."

Meaghan Waters Fotina Koutropoulous

Lack of Product Thinking will Doom Your Legacy Modernization

June 9, 2021

Jemma Ahmed

"We can’t expect all researchers to switch seamlessly across methods without training and time."

Jemma Ahmed

Bringing together market and user research

October 17, 2019

Maria Taylor

"Knowledge management solutions must focus on both the explicit knowledge that can be documented and the tacit knowledge that resides in people’s experiences."

Maria Taylor

Knowledge is Power: Managing the Lifeblood of the Design Org

October 3, 2023

Sam Proulx

"Getting accessibility integrated into all company processes is essential because accessibility is a culture change."

Sam Proulx

Understanding Screen Readers on Mobile: How And Why to Learn from Native Users

June 6, 2023

Catherine Blizzard

"We were spending 90% of our resource responding to tactical queries or performance reporting — essentially marking everyone's homework."

Catherine Blizzard

Using Integrated Insight to Drive Growth

March 10, 2022

Randolph Duke II

"I’m going to need to bring my A game."

Randolph Duke II

War Stories LIVE! Randy Duke II

March 30, 2020