Day 1 Using AI in UX with Impact
This video is featured in the Designing with AI 2025 playlist.
Summary
With the constant influx of new AI models and tools, it can be hard to distinguish hype from true value. Learn from experienced design practitioners where AI has delivered on its promises, where it hasn’t, and the processes they’re using to leverage AI to its full potential.
Key Insights
-
•
Designers have faced ongoing layoffs through 2025 even as AI tools proliferate.
-
•
The past year saw a shift from experimental AI use to validating dozens of AI design tools across the process.
-
•
AI can increase efficiency and unlock new capabilities but may devalue or dehumanize design work.
-
•
Human-centered design is questioned when AI can generate designs without human insight.
-
•
Many AI UX 'authorities' promoted tools and courses without direct practical involvement.
-
•
Real-world company practitioners, not marketers or consultants, provide the most valuable AI-UX case studies.
-
•
Speakers like Erica Flowers focus on organizational-wide AI adoption and opportunity identification.
-
•
Patrick Boer explores user and community research requirements when integrating AI.
-
•
RS Kin investigates how AI changes the nature of design materials and adaptive responses.
-
•
Oveta Sampson emphasizes adapting design processes to remain human-centered despite AI acceleration.
Notable Quotes
"It’s been a really challenging year for the design profession with layoffs continuing in 2025."
"At last year’s conference, we were still scrambling to figure out where AI might be useful in our work."
"Now a year later, the landscape is completely different with dozens of new AI design tools for all stages."
"It’s a love-hate relationship with AI because it can make us more efficient but also devalue our work."
"If you don’t need a designer to create designs, what happens to designers?"
"Are you really practicing human-centered design if you stop designing around insights from real humans?"
"It can seem like all the AI UX authorities are trying to sell you something without real skin in the game."
"Today’s speakers come from real world companies facing real consequences for their choices about AI."
"Where in your design process is your biggest opportunity for AI adoption?"
"Let’s all advocate for AI products and processes that keep the human at the center."
Or choose a question:
More Videos
"A big challenge is that a lot of governmental sites are filled with legally correct but totally incomprehensible content."
Yalenka Mariën Marie MervaillieDesigning for Digital Inclusion in the Belgian Government
December 8, 2021
"Nearly three quarters of those surviving violent trauma report alcohol use disorders, which can lead to thoughts of suicide."
Megan Nipe Lyndsay BoothHuman-Centered Design for Engagement: Maturing from Newsletterville to Personalized, One-to-One Messaging
December 8, 2021
"Hearing a participant say thank you for listening is one of the most powerful indicators of meaningful research."
Dr. Jamika D. Burge Mansi GuptaAdvancing the Inclusion of Womxn in Research Practices
September 15, 2022
"I’d love to see the death of the discussion guide and the six-person qual study."
Jemma Ahmed Robert Fabricant Sean McKay Llewyn Paine Kate Towsey Noah BondTheme Panel
March 11, 2025
"Our library includes thousands of hours of videos created by over eleven hundred people."
Louis RosenfeldAbout the Rosenverse
March 15, 2026
"Sometimes being a leader means making decisions that feel like high stakes gambling with incomplete data."
Nalini P. KotamrajuTwo Jobs in One: Being a “Leader who is a Researcher” and a “Researcher who is a Leader"
March 10, 2021
"Never build or buy an everything chat bot again; start with less ambiguous, targeted AI experiences."
Sarah BarrettAI in Real Life: Using LLMs to Turbocharge Microsoft Learn
February 13, 2025
"Time and bandwidth are the eternal enemy of research."
Jane DavisStrategic Shifts and Innovations in User Research: Navigating Challenges and Opportunities
March 11, 2025
"The word 'requires' implies that whiteness is the default unless otherwise specified."
Alba VillamilStereotyped by Design: Pitfalls in Cross-Cultural User Research
March 30, 2020