Rosenverse
Opening Remarks

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Opening Remarks

Gold
Thursday, September 30, 2021 • DesignOps Summit 2021
Share the love for this talk
Opening Remarks
Speakers: Bria Alexander
Link:

Summary

The second day of the Design Operations Summit 2021 was opened by the Roosevelt Media host who acknowledged the curation team, speakers, and facilitators for their efforts. The day’s theme was led by Bud Cadet and centered on achieving successful outcomes for design operations teams. Attendees were guided on how to navigate the conference program, including the separation of sponsor sessions—free and open to all—from the main paid programming. The host expressed gratitude towards sponsors such as Verizon Design, Mural, and others, emphasizing their support for workshops and content. Attendees were encouraged to engage in the event’s Slack community using #deogenerall for discussions and #deogenerall.help for technical assistance. Special attention was given to cohort groups that foster networking and knowledge sharing among participants. Notably, the conference provided comprehensive session support, with dedicated note takers like MJ Broadbitt and Kay Abba who captured and distributed notes, resource lists, decks, and recordings, allowing attendees to fully focus on the content without needing to take their own notes. Kay Abba’s multi-disciplinary background was highlighted as crucial to delivering quality session notes. Overall, the day set a collaborative and well-supported atmosphere for design ops professionals.

Key Insights

  • •

    Day two of DesignOps Summit 2021 focused on successful outcomes in design operations, curated and hosted by Roosevelt Media and led by Bud Cadet.

  • •

    Sponsor sessions are free and open to everyone, running separately from the main paid program to provide inclusive high-quality content.

  • •

    Verizon Design was a major sponsor, supporting all four DesignOps workshops, illustrating strong industry backing.

  • •

    Slack channels play a key role in community engagement, with #deogenerall for content discussion and #deogenerall.help for technical support.

  • •

    Cohorts are structured groups of 10–20 people that encourage networking, idea exchange, and sustained community during the conference.

  • •

    DesignOps Summit provides curated session notes, resource lists, decks, and recordings to eliminate attendee note-taking burdens.

  • •

    Dedicated scribes like MJ Broadbitt and Kay Abba ensure comprehensive and accurate capture of session content and resources.

  • •

    Kay Abba’s diverse experience in UX design, project management, and human relations enriches the quality of conference notes and documentation.

  • •

    The conference emphasizes inclusivity and accessibility by making all digital content available shortly after each session.

  • •

    Digital swag bags offer attendees exclusive deals from sponsors, replacing traditional physical giveaways with online value.

Notable Quotes

"Sponsors make this conference possible, without them we wouldn't be here talking about some incredibly interesting things."

"Sponsor sessions are free for anyone, whether you paid to attend or not, so invite your coworkers, friends, and family."

"Cohorts are one of the most highly rated parts of our conferences every single year, you get to meet somebody new from a different company."

"If you want to take part in the gifs, laughs, jokes, questions, and links to resources, join us on #deogenerall Slack channel."

"You do not need to take any notes, we have dedicated note takers who provide session notes, resource lists, decks, and videos."

"Kay Abba is a business and project analyst, UX designer, and project manager who brings multifaceted expertise to our note-taking."

"All session notes and resources will be available within the hour, so you can just relax and absorb the content."

"There are no overlaps between sponsor content and main programming, so you never have to choose what to attend."

"Check out our digital swag bag for some awesome offers from our sponsors – it's like free t-shirts and sweaters but digital."

"If you have any tech issues or need customer support, #deogenerall.help is here to assist you throughout the conference."

Ask the Rosenbot
Alexandra Schmidt
Why Ethics Can't Save Tech
2022 • Civic Design 2022
Gold
Tutti Taygerly
Videconference: How to Work with Difficult People with Tutti Taygerly
2020 • Enterprise Community
Niko Laitinen
Adaptable Org Design for Resilient Times
2021 • Design at Scale 2021
Gold
Catt Small
Craft a Vision that Actually Gets Shipped
2026 • Rosenfeld Community
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • Design in Product 2023
Gold
Sean McKay
Coexisting with non-researchers: Practical strategies for a democratized research future
2025 • Advancing Research 2025
Gold
Jon Fukuda
Theme One Intro
2022 • DesignOps Summit 2022
Gold
Dagmara Kukawka
Tiny team, moonshot impact: Democratizing research across continents
2026 • Advancing Research 2026
Gold
Iram Shah
Closing Keynote: The View from the Top
2019 • Enterprise Experience 2019
Gold
Jemma Ahmed
Theme 2 Intro
2024 • Enterprise Experience 2020
Gold
Sara Logel
Your Colleagues are Your Users Too
2023 • Advancing Research 2023
Gold
Marissa Cui
Climate Design Product Showcase
2024 • Climate UX Interest Group
Deanna Washington
Scaling Success: Paving the Path from DesignOps to VP
2023 • DesignOps Summit 2023
Gold
Christopher Taylor Edwards
Design as a Team Practice, A Practical Guide to Cross-functional Collaboration
2021 • DesignOps Summit 2021
Gold
Jilanna Wilson
Distributed DesignOps Management
2019 • DesignOps Community
Caroline Jarrett
Garbage in, garbage out? Measuring error rates to get ready for AI
2026 • Rosenfeld Community

More Videos

Shipra Kayan

"We stuck with NPS because it was a pure metric with a long history we could trend, instead of muddying things with loyalty or revenue."

Shipra Kayan

How we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up

September 30, 2021

Peter Morville

"When we understand organizations as ecosystems, we recognize the need for organic simplicity."

Peter Morville

The Architecture of Understanding

May 13, 2015

Renee Reid

"I was able to connect the dots a lot for the UX team because I had those relationships from customer success."

Renee Reid

Becoming a ResearchH.E.R (Highly Enterprise Ready)

June 3, 2019

Dane DeSutter

"Our bodies profoundly influence the way that we think about ourselves, others, the world, and everything in it."

Dane DeSutter

Keeping the Body in Mind: What Gestures and Embodied Actions Tell You That Users May Not

March 26, 2024

Sam Proulx

"Confidence is critical in online shopping because nobody wants to spend money they’re unsure about losing due to unclear controls."

Sam Proulx

Online Shopping: Designing an Accessible Experience

October 3, 2023

Andrew Custage

"A thousand paper cuts add up: many small frustrations can lead to someone leaving your digital experience."

Andrew Custage Michael Mallett

The Digital Journey: Research on Consumer Frustration and Loyalty

March 29, 2023

Shelby Switzer

"Why be here if you’re not going to be here."

Shelby Switzer

Making Space for Community Knowledge-sharing in a Distributed World

December 10, 2021

Llewyn Paine

"The choices we make about AI are about much more than speed versus quality — they define how we value research and our relationships."

Llewyn Paine

Coexisting with AI: A practical guide for researchers to navigate tools, ethics, and integration

March 11, 2025

Robin Beers

"Learning is the new knowing, and researchers are catalysts of organizational learning."

Robin Beers

Navigating organizational systems: Rethinking researcher’s role in driving change

March 13, 2025