Summary
Our past three speakers will discuss and answer questions about operations practices from their respective industries. Facilitated by Lou Rosenfeld.
Key Insights
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"The time for debate has passed; we need to act decisively and collaboratively."
Alex Hurworth Bonnie John Fahd Arshad Antoine MarinDesigning a Contact Tracing App for Universal Access
October 23, 2020
"These brand new practitioners can bring fresh perspectives and new ways of thinking to hopefully see current problems in a new light."
Laine Riley Prokay Lisa GordonCarving a Path for Early Career DesignOps Practitioners
September 9, 2022
"People felt designs were self-evident and too much explanation was a barrier to using the patterns."
Eniola OluwoleLessons From the DesignOps Journey of the World's Largest Travel Site
October 24, 2019
"You need to learn the vocabulary, tools, and processes your peers know and understand where they are inadequate."
Nathan ShedroffDouble Your Mileage: Use Your Research Strategically
March 31, 2020
"Apple premiered mobile accessibility in a very exciting way with the iPhone 3GS and VoiceOver announcement at WWDC."
Sam ProulxMobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
November 17, 2022
"You need clear roles for moderators, note takers, recruiters, and designers in a rapid research program."
Feleesha SterlingBuilding a Rapid Research Program (Videoconference)
May 18, 2023
"Culturally resonant experiences can influence society in ways governments only dream of, with velocity and speed."
Neil BarrieWidening the Aperture: The Case for Taking a Broader Lens to the Dialogue between Products and Culture
March 25, 2024
"Most organizations know they need to evaluate impact, but very few have effective ways to do it."
John DevanneyThe Design Management Office
November 6, 2017
"Find the curious partners who will do some of the evangelizing for you to their peers."
Katy MogalBut Do Your Insights Scale?
March 12, 2021