Theme 3 Intro
Summary
The keynote centers on empowering researchers to reclaim their value within increasingly complex, relational, and pluralistic organizational contexts. It outlines a progression of sessions featuring experts such as Robin Beers, who advocates for applying systems theory to drive scalable change; Rachel Dicus, who addresses the urgent need to recognize and mitigate trauma within research ecosystems; and Bruce Gillespie, who highlights balancing impactful communication with compassionate storytelling. Practical tools and strategies are proposed by Jess Greco for amplifying researchers' unique voices, while Megan Blocker, Marika McCloskey, and Renee Reed discuss structuring teams and careers to facilitate fluid collaboration. Sarah Fala and Alba Il explore the role of researchers as stewards of organizational wisdom, with Maria Gigi concluding the day with an inspiring call to regain agency and passion amid evolving research landscapes. The overarching message emphasizes moving beyond simply informing to inspiring decision-making, fostering collective empowerment, and operationalizing changes that underscore researchers’ indispensable contributions.
Key Insights
-
•
Researchers must evolve into coaches, consultants, and strategists to empower broader research adoption.
-
•
Effective research communication is about inspiring action, not just delivering information.
-
•
Applying systems theory helps researchers drive change at scale by better understanding complex organizations.
-
•
Recognizing and addressing trauma in participants and practitioners is critical for ethical research.
-
•
Balancing impactful communication with compassionate storytelling enhances relational connections.
-
•
Researchers need practical tools to harness and differentiate their unique voices in noisy environments.
-
•
Fluid team structures and career paths better support pluralistic and relational ways of working.
-
•
Researchers increasingly act as stewards of organizational wisdom, not just insight providers.
-
•
Collective empowerment matters more than being the sole spokesperson in research narratives.
-
•
Reclaiming research value involves regaining agency, passion, and adapting to fluid, participant-centered spaces.
Notable Quotes
"Reclaiming our value is not about shouting about our worth, it's about demonstrating it in impossible ways to ignore."
"How do we empower others to perform research by becoming coaches?"
"We need to transform insights into wisdom that influences decisions."
"Organizations are complex, plural, relational systems that require new lenses to understand and influence."
"Trauma among participants and practitioners is an industry problem we can no longer ignore."
"Impactful communication must be balanced with compassionate storytelling to truly resonate."
"Researchers need to harness their unique voice to cut through the noise in our increasingly fluid landscape."
"We must rethink team structures and career paths to support more pluralistic ways of sharing and learning."
"Researchers are becoming stewards of organizational wisdom, not just collectors of insight."
"To reclaim our value, we must regain our agency and renew our passion as researchers."
Or choose a question:
More Videos
"Simulated personas allow you to test ideas rapidly to decide whether they’re worth pursuing before expensive user research."
Gillian Salerno-Rebic Mark MicheliFrom Insight to Impact: How JourneySpark Used WEVO Pulse + Pro to Drive a 50% Lift in Ad Engagement
June 11, 2025
"In decentralized teams, the risk is redundant insights and lack of cumulative knowledge."
Jen Cardello Dr. Shadi Janansefat Alex WrightCurating insight: Strategies for integrating knowledge across research functions
March 11, 2025
"Enterprise UX often pulls designers into adoption and training roles, even if that feels outside traditional design work."
Alexandra SchmidtEnterprise UX Playbook
December 1, 2022
"Storytelling helps us speak in the language and context that motivates each team and stakeholder."
Christian Crumlish Wendy Johansson Rich Mironov Aditi Ruiz Adam ThomasAfternoon Insights Panel
December 6, 2022
"The conference is not an endpoint, but a path to broadening our understanding of designing with AI."
Uday Gajendar Louis RosenfeldDay 1 Welcome
June 4, 2024
"Chief of staff roles can be the Whip who troubleshoots operational issues, the Quarterback who frees the chief design officer, or the Forward who drives strategic foresight."
Silke Bochat5 Antifragile Strategies for a DesignOps 2.0
September 23, 2024
"The chief of staff can be a natural next step from a design program manager or design ops leader of one."
Isaac HeyveldExpand DesignOps Leadership as a Chief of Staff
September 8, 2022
"Quality is value to some person who matters."
John CutlerThe Alignment Trap
November 29, 2023
"Encourage adoption by sharing documentation in relevant channels, referring team members to it, and including it in onboarding."
Gabrielle VerderberDocumentation Your Team Will Actually Use
October 3, 2023
Latest Books All books
Dig deeper with the Rosenbot
What unique challenges does healthcare research face when enabling honest participant feedback?
How have changes in communication technologies historically affected collective knowledge building, and what might AI's role be?
What are the challenges of self-assessment in work behaviors and how can they be mitigated?