Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Theme 3 Intro

Gold
Thursday, March 13, 2025 • Advancing Research 2025
Share the love for this talk
Theme 3 Intro
Speakers: Eduardo Ortiz
Link:

Summary

The keynote centers on empowering researchers to reclaim their value within increasingly complex, relational, and pluralistic organizational contexts. It outlines a progression of sessions featuring experts such as Robin Beers, who advocates for applying systems theory to drive scalable change; Rachel Dicus, who addresses the urgent need to recognize and mitigate trauma within research ecosystems; and Bruce Gillespie, who highlights balancing impactful communication with compassionate storytelling. Practical tools and strategies are proposed by Jess Greco for amplifying researchers' unique voices, while Megan Blocker, Marika McCloskey, and Renee Reed discuss structuring teams and careers to facilitate fluid collaboration. Sarah Fala and Alba Il explore the role of researchers as stewards of organizational wisdom, with Maria Gigi concluding the day with an inspiring call to regain agency and passion amid evolving research landscapes. The overarching message emphasizes moving beyond simply informing to inspiring decision-making, fostering collective empowerment, and operationalizing changes that underscore researchers’ indispensable contributions.

Key Insights

  • Researchers must evolve into coaches, consultants, and strategists to empower broader research adoption.

  • Effective research communication is about inspiring action, not just delivering information.

  • Applying systems theory helps researchers drive change at scale by better understanding complex organizations.

  • Recognizing and addressing trauma in participants and practitioners is critical for ethical research.

  • Balancing impactful communication with compassionate storytelling enhances relational connections.

  • Researchers need practical tools to harness and differentiate their unique voices in noisy environments.

  • Fluid team structures and career paths better support pluralistic and relational ways of working.

  • Researchers increasingly act as stewards of organizational wisdom, not just insight providers.

  • Collective empowerment matters more than being the sole spokesperson in research narratives.

  • Reclaiming research value involves regaining agency, passion, and adapting to fluid, participant-centered spaces.

Notable Quotes

"Reclaiming our value is not about shouting about our worth, it's about demonstrating it in impossible ways to ignore."

"How do we empower others to perform research by becoming coaches?"

"We need to transform insights into wisdom that influences decisions."

"Organizations are complex, plural, relational systems that require new lenses to understand and influence."

"Trauma among participants and practitioners is an industry problem we can no longer ignore."

"Impactful communication must be balanced with compassionate storytelling to truly resonate."

"Researchers need to harness their unique voice to cut through the noise in our increasingly fluid landscape."

"We must rethink team structures and career paths to support more pluralistic ways of sharing and learning."

"Researchers are becoming stewards of organizational wisdom, not just collectors of insight."

"To reclaim our value, we must regain our agency and renew our passion as researchers."

Ask the Rosenbot
Jess Greco
Creating a Basis for Change: Scaling Design Maturity
2022 • Design at Scale 2022
Gold
Jack Behar
How to Build Prototypes that Behave like an End-Product
2022 • Design in Product 2022
Gold
Louis Rosenfeld
Coffee with Lou
2024 • Rosenfeld Community
Bria Alexander
Opening Remarks
2023 • DesignOps Summit 2023
Gold
Marieke McCloskey
User Science: Product Analytics & User Research
2021 • Advancing Research 2021
Gold
Kelly Dern
AI as a Design Partner: How to Get the Most Out of AI Tools to Scale Your Process
2023 • DesignOps Summit 2023
Gold
Saara Kamppari-Miller
"Prototype" vs "Prototype"--Breaking Down and Rebuilding Our Understanding of What We Do
2019 • DesignOps Summit 2019
Gold
Peter Van Dijck
Hands-on AI #1: Let’s write your first AI eval
2025 • Rosenfeld Community
Brad Orego
Bringing Customer Research to More Internal Teams
2022 • Advancing Research 2022
Gold
Alnie Figueroa
The Future of Design Operations: Transforming Our Craft
2025 • DesignOps Summit 2025
Gold
Samuel Martin
Co-Design vs Faux-Design: Navigating the Complexities of Sharing Power in Co-Design
2026 • Rosenfeld Community
Bassel Deeb
Do More With Less: Equip and Lead Design Orgs Through Adversity
2023 • DesignOps Summit 2023
Gold
Ben Davies
Expert Panel: The Principles of Research Repository Design
2022 • Advancing Research 2022
Gold
Amy Parness
Scaling Sustainability: Complementary strategies that drive long-term success
2025 • Climate UX Interest Group
Louis Rosenfeld
The Bigger Picture: A Panel Discussion
2019 • DesignOps Summit 2019
Gold
Uday Gajendar
Theme 1: Introduction
2021 • Design at Scale 2021
Gold

More Videos

Peter Van Dijck

"It’s much easier to classify an answer than to generate an answer, and that’s why LLM as a judge works."

Peter Van Dijck

Building impactful AI products for design and product leaders, Part 2: Evals are your moat

July 23, 2025

Xenia Adjoubei

"We fundraised to cover Tatiana’s salary for three months so she could launch this project very quickly after the war started."

Xenia Adjoubei Sean Bruce

Empowering Communities Through the Researcher in Residence Program

March 29, 2023

James Rampton

"Car owners actually keep their cars longer now because they get new features and UI updates over the years remotely."

James Rampton

The Basics of Automotive UX & Why Phones Are a Part of That Future

July 25, 2024

Lily Aduana

"With User Interviews, you can launch a project immediately and get your first qualified participant as fast as three hours."

Lily Aduana Savannah Hobbs Brittany Rutherford

5 Reasons to Bring Your Recruiting in-House (and How To Do It)

March 12, 2021

Kayla Farrell

"I’m excited about scaling our research work with better ops support and building tools to share knowledge more efficiently."

Kayla Farrell Chelsey Glasson Sean Fitzell Jared LeClerc

What It's Like To Be a User Researcher at Compass

March 12, 2021

Kate Kalcevich

"Automated tools find many issues at scale, but user testing finds problems those tools can't detect. They pair really nicely."

Kate Kalcevich

Integrating Accessibility in DesignOps

September 23, 2024

Ovetta Sampson

"There are many types of bias—mathematical, statistical, cognitive, human—and they affect AI outcomes differently."

Ovetta Sampson

Research in the Automated Future

March 11, 2022

Deanna Mitchell

"Culture is the stories that we tell both ourselves and other people about who we are."

Deanna Mitchell

Designing with culture: Unlocking impactful insights for Product and UX

March 12, 2025

Ren Pope

"The best experiences I’ve had are where information architecture and user experience worked hand in hand."

Ren Pope

Building Experiences for Knowledge Systems

June 6, 2023