Rosenverse
A Typology of Participation in Participatory Research

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

A Typology of Participation in Participatory Research

Gold
Tuesday, March 28, 2023 • Advancing Research 2023
Share the love for this talk
A Typology of Participation in Participatory Research
Speakers: Sarah Fathallah
Link:

Summary

This talk aims to unpack the notion of participation used in participatory design research, by proposing a framework through which different levels of participation can occur at different stages of the research process. Drawing examples of work in child welfare and foster care, this framework is ultimately an invitation to challenge the notion that participation is binary (i.e., either research is participatory or isn't) or fixed (i.e., there is only one way participation can be done). Instead, participation is a negotiation that should take into account different factors (e.g., partners, resources, timeline), and could include a combination of different levels at different stages in any given research study.

Key Insights

  • Participation in research should be viewed as a continuum across different stages and degrees, not a binary or single ladder.

  • Arnstein's ladder of participation, while influential, oversimplifies participation by focusing mainly on power transfer and neglecting safety, well-being, and other goals.

  • The spiral model of participatory action research adds a temporal dimension emphasizing ongoing reflection and participant feedback throughout the project.

  • Meaningful participation requires more than just involving people; it demands trauma-responsiveness, safety, mutuality, compensation, and avoiding tokenism.

  • Mapping degrees and sites of participation creates diverse assemblies unique to each research project, highlighting complexity and flexibility.

  • Involving people with lived experience as research team members enhances study design, recruitment, data interpretation, and dissemination.

  • External academic peer review can exert power that conflicts with participatory research goals, so forming a lived expert review board can rebalance power.

  • Metrics quantifying the quantity of participation (e.g., number of sessions or participants) risk misrepresenting the quality and ethics of engagement.

  • Longitudinal research with foster youth faces ethical and practical challenges, especially around consent and developmental readiness, often limiting study scope.

  • Participation should be considered an ethical commitment, but it must be complemented by care ethics and trauma-informed practices to avoid harm.

Notable Quotes

"Youth, families, and communities impacted by the child welfare system experience a lot of loss of control, with important aspects of their lives decided without their input."

"Participation is one way to minimize loss of control and allow people to exercise their agency and autonomy."

"Arnstein’s ladder reduces participation to delegating decision-making power, ignoring goals like safety, well-being, and satisfaction."

"The spiral model introduces temporality—constantly going back to participants to confirm outcomes align with goals."

"Instead of asking if research is participatory or not, we should ask when and how participatory the research is."

"Participatory research doesn’t inherently prevent harm or power differentials; it just engages more people in the process."

"Just because you do more sessions or add review moments doesn’t mean the quality of engagement improves."

"We formed a lived expert review board to support framing conclusions and decisions, rebalancing power from academic peer reviewers."

"Many ethical and practical issues prevent us from conducting longitudinal research with children under 18 in foster care."

"Participation is an ethical commitment but should be complemented by an ethic of care, valuing people’s time and being trauma responsive."

Ask the Rosenbot
Meredith Black
Scaling Design Culture
2017 • DesignOps Summit 2017
Gold
Greg Petroff
Design is the Differentiator: Bringing New Design Innovations to a Very Antiquated and Very Large Industry
2021 • Design at Scale 2021
Gold
Frances Yllana
Theme 2 Intro
2024 • DesignOps Summit 2024
Gold
Bassel Deeb
Do More With Less: Equip and Lead Design Orgs Through Adversity
2023 • DesignOps Summit 2023
Gold
Sam Ladner
Data Exhaust and Personal Data: Learning from Consumer Products to Enhance Enterprise UX
2016 • Enterprise UX 2016
Gold
Jeff Sussna
What DesignOps Can Learn From DevOps
2017 • DesignOps Summit 2017
Gold
George Abraham
Design Systems To-Go: Reimagining Developer Handoff, and Introducing App Builder (Part 2)
2021 • DesignOps Summit 2021
Gold
Louis Rosenfeld
How AI will Change DesignOps Tooling
2023 • DesignOps Summit 2023
Gold
Robert Schwartz
We're Here for the Humans
2017 • Enterprise Experience 2017
Gold
Lada Gorlenko
Theme 1: Discussion
2024 • Enterprise Experience 2020
Gold
Sarah Fathallah
A Typology of Participation in Participatory Research
2023 • Advancing Research 2023
Gold
Rittika Basu
Age and Interfaces: Equipping Older Adults with Technological Tools
2023 • Advancing Research Community
Davis Neable
How to Drive a Design Project When you Don’t Have a Design Team
2021 • Design at Scale 2021
Gold
Carol Smith
Operationalizing Responsible, Human-Centered AI
2023 • Enterprise UX 2023
Gold
Raven Veal
Dark Metrics: Illuminating the Negative Impact of Digital Health Design
2021 • Advancing Research 2021
Gold
Sarah Williams
Verizon_A Framework for CX Transformation
2024 • Design at Scale 2021
Gold

More Videos

Carl Turner

"I like to engage my stakeholders as co-creators and co-discoverers so their ideas and concerns get reflected in recommendations."

Carl Turner

You Can Do This: Understand and Solve Organizational Problems to Jumpstart a Dead Project

March 28, 2023

Karen Pascoe

"If you have somebody on your team for three years, for five years, that’s amazing from a longevity perspective given enterprise legacy and complexity."

Karen Pascoe

Developing Experience Teams and Talent in the Enterprise

June 8, 2016

Jilanna Wilson

"We share the inconvenience of meeting times across time zones, alternating so no one team always bears it."

Jilanna Wilson

Distributed Design Operations Management

October 23, 2019

Shawna Hein

"Our digital experience group acts like hosts and planners making sure veterans sit down to a cohesive, inclusive meal, not just disparate dishes."

Shawna Hein Kevin Hoffman

Create a Cohesive Civic Design Practice Across Agency, Vendors, and Contracts

November 17, 2022

Barb Spanton

"Shipping smaller, less complex side projects helps build team morale and energizes us for the big slow work."

Barb Spanton

Doing Work That Matters: A Look Beyond The Idealistic Notion of 'Doing Meaningful Work'

June 10, 2022

Briana Thomas

"Michael became our farmer maintaining steady flow; Davis our forger bringing world-class UX; Dana our gardener cultivating quality work."

Briana Thomas

The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams

September 24, 2024

Gina Mendolia

"Grandmas provide grounding, resilience, and long-term perspective often through rituals and storytelling."

Gina Mendolia

Therapists, Coaches, and Grandmas: Techniques for Service Design in Complex Systems

December 3, 2024

Lija Hogan

"We need to become data ethicists and curators, not just data vacuum cleaners, to prioritize quality data."

Lija Hogan Milan Mijatovic Sam Proulx Louis Rosenfeld

Three Years Out: Perspectives on the Near-Term Future of User Research

March 15, 2024

John Calhoun

"A design ops career ladder can look like a step stool unless you create multiple tracks for growth and specialization."

John Calhoun Rachel Posman

Two Sides of the DesignOps Coin: Teams Ops and Product Ops

January 8, 2024