Summary
What's today's theme all about, and what does it mean for DesignOps professionals? Theme leader Kristin Skinner will provide you the background you'll need for how today's sessions came to be and what they'll cover. She'll also gently provoke you with questions to consider throughout the day.
Key Insights
-
•
Resilient design ops teams require intentional strategies to navigate constant change effectively.
-
•
Measuring team health involves selecting specific metrics that reflect both practice and organizational wellness.
-
•
Sustainability and flexibility in workflows are critical to adapt through evolving environments.
-
•
Generosity in leadership fosters a culture where team members feel cared for and supported.
-
•
Remote teams face unique challenges in maintaining focus and motivation, demanding deliberate tactics.
-
•
Reflective questioning, such as how to maintain resilience, helps guide lasting team success.
-
•
Sharing learned lessons across teams improves collective success and organizational health.
-
•
A healthy team culture is marked by members feeling comfortable and cared for, leading to greater contribution.
-
•
Community engagement, like Slack discussions, is vital for continuous knowledge sharing and support.
-
•
Personal vulnerability and connection from leaders strengthen team cohesion and empathy.
Notable Quotes
"Teamwork makes the dream work."
"How might your team maintain its resilience through constant change?"
"What are some of the metrics that you'll use to measure the health of your teams?"
"How do we keep ourselves and our teams focused and motivated, especially from afar?"
"One of the hallmarks of a healthy team is how well team members feel cared for so they can shine."
"I don't actually like to be in the spotlight. I much prefer to shine a light on others."
"Sharing knowledge and references is what I love about this community."
"Sustainable and flexible work tactics help us navigate constant change better."
"Your sense of sustainable may have changed for you and your teams this year."
"There’s something about you that makes people feel comfortable and cared about."
Or choose a question:
More Videos
"Knowledge is power; empowering communities leads to better conservation outcomes."
Alex Hurworth Bonnie John Fahd Arshad Antoine MarinDesigning a Contact Tracing App for Universal Access
October 23, 2020
"Investing in new practitioners is mutually rewarding; we learn from their fresh perspectives and reassess what we know ourselves."
Laine Riley Prokay Lisa GordonCarving a Path for Early Career DesignOps Practitioners
September 9, 2022
"If you come with a big idea, they’ll try to dial you back to the smallest iota you can test first."
Eniola OluwoleLessons From the DesignOps Journey of the World's Largest Travel Site
October 24, 2019
"Rather than aiming for the chief strategy officer directly, build relationships with junior strategists who are more accessible."
Nathan ShedroffDouble Your Mileage: Use Your Research Strategically
March 31, 2020
"Mobile devices not only have built-in screen readers but also pitch-to-zoom and magnification settings out of the box."
Sam ProulxMobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
November 17, 2022
"Foundational research answers big, nebulous questions; rapid research focuses on specific usability questions."
Feleesha SterlingBuilding a Rapid Research Program (Videoconference)
May 18, 2023
"Starting with specific, meaningful priority communities rather than homogenized personas leads to powerful breakthroughs."
Neil BarrieWidening the Aperture: The Case for Taking a Broader Lens to the Dialogue between Products and Culture
March 25, 2024
"Incremental improvements and disruptive innovation require very different methods and measures."
John DevanneyThe Design Management Office
November 6, 2017
"Small experiments that fit into existing structures make it easier to involve collaborators and reduce resistance."
Katy MogalBut Do Your Insights Scale?
March 12, 2021