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"We both tribes really believe in doing awesome for customers, not just to be the smartest person in the room but for a real passion to succeed."
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"The Guild is much more than a community; we are shifting incentives strategically to enable better product decisions."
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"We don’t celebrate failure; we celebrate the attempt and risk-taking."
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"Holding people accountable to values has to be ruthless, otherwise what’s the point."
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"Breaking down tasks into one thing at a time dramatically improves AI performance and reliability."
Karen McGrane Jeff EatonAI for Information Architects: Are the robots coming for our jobs?
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"There is no one size fits all. Go in, do your research, find failure points, and address those directly."
Kristin SkinnerOpening Keynote: Org Design for Design Orgs
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"Look at your partnership with product and engineering as a design task—understand their pressures and needs."
Alfred KahnA Seat at the Table: Making Your Team a Strategic Partner
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"Start small and test the waters, then be decisive and lean into your hunches and decisions."
Liza Pemstein Jane DavisScaling Research Via an Ops First Model at Clever
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"I hadn’t thought of myself as having a research hat and a leadership hat – I thought I only had one hat."
Nalini P. KotamrajuTwo Jobs in One: Being a “Leader who is a Researcher” and a “Researcher who is a Leader"
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